Shipping policy

Last updated: September 16, 2026

Where we ship

GAVPEPY currently serves customers in the United States. Shipping availability for a specific state, territory, P.O. box, or military address is confirmed at checkout. If checkout does not accept an address, we cannot currently ship to that destination.

Order processing

Orders are normally prepared for shipment within 1–3 business days after payment is accepted. Orders placed on weekends or holidays begin processing on the next business day.

Shipping rates

Standard U.S. shipping is $10. Standard U.S. shipping is free when the merchandise subtotal is over $200, after discounts and before applicable taxes. Any available shipping method, charge, and estimated delivery range are displayed at checkout before payment.

Delivery estimates

The delivery estimate shown at checkout is based on the destination, available inventory, fulfillment location, and carrier information available when the order is placed. An estimate is not a guarantee, but GAVPEPY will only publish a shipment or delivery estimate when it has a reasonable basis for doing so.

If we learn that we cannot ship within the time stated at checkout, or within 30 days when no shipment time was stated, we will notify you and provide the choice required by applicable law: agree to the delay or cancel the unshipped order for a prompt refund.

Fulfillment locations and separate packages

Orders may ship from different fulfillment locations, depending on product availability. An order containing multiple items may arrive in separate packages. When reasonably available, separate tracking details will be provided.

Tracking and delivery

When tracking is available, it will be sent to the email address used at checkout. Carrier scans can take time to update. Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs to be corrected; changes are not guaranteed after fulfillment begins.

If tracking shows delivery but you cannot locate the package, check the delivery area, household members, building staff, and carrier notices before contacting us. We will help review the available carrier information.

Damaged packages or missing items

Contact gavpepy@outlook.com promptly with your order number and photos if a package arrives damaged or an item is missing. Keep the product and packaging until we confirm the next step.

Customs and other charges

Any charge collected by GAVPEPY is shown at checkout. If a carrier or government authority could impose a separate import, customs, or brokerage charge, we will disclose that information when reasonably available before purchase. Contact us before ordering if you have questions about a destination-specific charge.

Contact

Email: gavpepy@outlook.com
Customer support is currently provided by email.